Find answers to common questions about orders, shipping, and care. Updated regularly.

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When will my order ship?

Most pieces ship within 2–3 business days. Pre-order or made-to-order items may take longer.

Where do you ship?

Currently within the U.S. We’re expanding soon.

Can I modify my order?

Contact us within 24 hours of purchase and we’ll do our best to accommodate.

Do your gift cards have an expiration date?

No. Digital gift cards are available in select denominations. They arrive instantly via email and never expire.

How do you make items last longer?

Follow care labels closely. When possible, we recommend dry cleaning or gentle cold wash to preserve fabric integrity.

How do I contact support?

Email admin@keaganroberson.com or visit our contact page.